Effective Date: 04/16/2025
Welcome to Wellness Rewind. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our telemedicine services.
We may collect the following types of information:
• Personal Identifiable Information (PII): Name, date of birth, contact information, billing details.
• Protected Health Information (PHI): Medical history, treatment plans, medication usage, lab results, and health-related inquiries.
• Technical Data: IP address, browser type, pages visited, and time spent on the site (collected via cookies and analytics tools).
• Communication Preferences: This includes SMS consent, appointment reminders, or opt-ins for updates.
We use your information to:
• Provide and manage your care, including prescriptions and telehealth consultations
• Respond to inquiries and support requests
• Send appointment reminders or relevant updates
• Improve our website functionality and user experience
• Comply with legal and regulatory obligations
Note: SMS consent is not shared with third parties or affiliates for marketing purposes.
We implement industry-standard safeguards, including:
• Encrypted communications (SSL)
• HIPAA-compliant platforms for telehealth and record storage
• Limited internal access to sensitive data
We do not sell or rent your information. Your information may only be shared:
• With our licensed healthcare providers as necessary for treatment
• With third-party vendors who help us deliver services (e.g., electronic health record systems, payment processors), under strict confidentiality agreements
• When required by law (e.g., court order, mandatory reporting)
You have the right to:
• Request access to your medical records
• Ask for corrections to inaccurate information
• Request that we limit how your information is used or shared
• Withdraw your consent to share information (where applicable)
• File a complaint if you believe your privacy rights have been violated
We use cookies to understand how users interact with our website and to improve performance. You can disable cookies in your browser settings, though some features may not function properly.
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
We may update this policy periodically. Any changes will be posted here with a revised effective date.
Terms and Conditions.
